Funding and withdrawal methods
It's simple to manage your account with us. As an Dotfins client, you’ll get access to your own secure client area, where you can access all your funding and withdrawal needs safely and securely.
We accept:
- Visa
- Mastercard
- Bank transfer
- MPESA
- Paypal
Important information
- Withdrawal forms received before 21:00 (GMT) will be processed the following day. If these are received before 07:00 (AEST) they’ll be processed on the same day.
- Funds can only be returned to a bank account in the same name (or joint) as your Dotfins trading account due to third party transaction regulations.
- Any International Telegraphic Transfer (TT) Fees charged by our banking institution are passed onto the Client. Most International TTs are approximately USD$20.
- Withdrawals made by Bank Wire Transfer usually take 3-5 working days to reach your account
- There may be unforeseen circumstances whereby withdrawal times may be longer.
FAQs
Where can I see my withdrawal status?
Your withdrawal status is shown in the Funds tab. Select History and then Withdrawals to see all withdrawals, their current status, and a legend with explanations to guide you.
How do I add funds to my trading account?
Log into your secure client area? and head to the Funds tab then Add Funds, where you’ll find a range of funding options to choose from.
How do I withdraw funds?
Log into your secure client area? and head to the Funds tab. You’ll see a tab named Withdraw Funds, where you’ll find all your withdrawal options.